For more information, select the type of broadband service you're planning to switch to on TalkTalk: Fast Broadband. on 14-09-2022 12:00. It appears the Openreach cable was cut, the blue and orange are reconnected but green and brown are connected to blue/white and blue of the Virgin Media cable. Tudor. Designed to remove and install dual wheels on. Fixmyline telephone and broadband engineer posts facebook 35 years to discover a faulty wired master socket plusnet community 1 in 8 out way coax cable splitter tv connector moca 5 2500mhz at affordable s free shipping real reviews with photos joom making the switch virgin media geeky story coolsmartphone andrew mabbitt on twitter so virginmedia. Connect the Hub’s power cable with the blue tab. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. That looks like an F-type socket which would be the same as the socket on the back of our VM Hub. 6. . There were many cable companies that originally built the networks in the early 1990s. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. So, you should mention those devices to your provider and check if these need to be replaced or reconfigured to continue working. Summary of Contents for Virgin Media Virgin TV V6. The cable on the right looks like is for a Freeview TV antenna. Call the Pre-installation and delivery team on 0800 052 1734. Panting like a fiend. Options. The master phone socket is the main socket where the phone line enters your home, usually found in the hallway near the front door. Thanks for posting, welcome both to the community and also Virgin Media. If so you would need to contact the pre-installs team on 0800 052 1734 and book a tech install. Upon connecting however, I got flashing red lights. 1. 29-12-2022 20:58 - edited 29-12-2022 21:00. This is designed to push over the existing screw connector the outlet has. If it’s damaged or not working correctly, it could be causing your internet issues. If you don't have the cabling then call the pre-installs team on 0800 052 1734. #12. Virgin cables must only be provided by isolated sockets provided by Virgin Media. The box and cables may have been removed by the previous occupiers. Push the white isolator cable, with the black band, into the slot in the splitter marked ‘Wall’. unnecessarily. The box does however have a hole in the bottom, through which i could see some. log into hub3 - 192. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. Plug the cables into the Hub. I just wanted to know if it is possible to connect the HUB3 router to the HDU-200 and if yes please can somebody assi. I recently got Virgin broadband installed. I was under the impression that because virgin checked we could get it in our flat we would have the plug already but it appears not - how do we get a wall socket for broadband and how do I speak to a human instead of going through multiple security checks online and on phone to not be able to get an answer!!!Wall sockets and no connection. Buy Multimedia Sockets at Screwfix. Occasionally only a very short stub of wire is left behind often hidden. Ranj11 Posts: 7 Forumite. I have had my broadband delivered and i haven't got a wall socket so i can not set up my broadband - 5321911. * Virgin want £99 to come around and disconnect this! I have attached 3 pictures demonstrating the socket, the outside wall and the old telewest box where the phoneline and broadband connect to, I have also highlighted the cable in green. Crazy! They must be made of money. plugging the router cable into the reason for slower speeds as theres no way of me plugging the cable directly into the virgin media wall socket. Back a step. Past occupiers of your property may have removed. they dont make much "fitting new socket" so recommend a "brand new aerial" as the old one was "not digital compatible" which is complete rubbish installers have been using switchover to make money for ages. VM is doing this area-by-area. Get the Hub ready by connecting the wires. The answer is yes. Nip off one RJ11 plug and pass the cable through the hole in the wall for connection to the NTE5 socket, the remaining RJ11 plugs directly into the Hub. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. Get the Hub ready by connecting the wires. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. So I’ve just coming from talk talk where all I needed was power and the telephone and broadband was in 1 line Simple. Virgin Media. My Virgin Media App. I end up calling and the person on the phone said its been booked for this Saturday ( 09. Some of the cables hanging out the wall were cut off after the house improvements. The VM box and the wiring is wired to the Virgin Media cable network which does not carry a terrestrial TV signal. There are 10 types of people: those. Manage Your Account. VM use quality cable and quality crimped or compression F connectors (Screw on F connectors not allowed). If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. There is nothing about a Virgin phone line that makes it impossible. I can only find the TV socket. cheshire_man. have to take these off all the time and thats what i use. Kath_F. Tudor. Pop the power cable into a nearby plug socket, and turn it on. Account - Cable. Get the Hub ready by connecting the wires. Quickstart is the quickest and easiest way to setup our services. . on 23-10-2022 13:36. Sorry to hear of the install delay caused by the wall sockets missing. on 23-12-2022 10:31. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. . Standard Member. VM don't use fibre inside the property. If I ever want to switch to Virgin Media in the future for Internet and TV, what materials do I need so I can prepare installation around the house?Alessandro Volta. If you do have a socket you can post a photo here. I can only find the TV socket. NTL to Virgin Media was just a name change due to the aquisition on Virgin Mobile. Old house and new house different wall sockets. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. My Virgin Media App. If so, your phone connection is from the back of the VM hub. My wall socket appears not to be working so to avoid having to wait for the. We would like to show you a description here but the site won’t allow us. James-30 wrote: ». ) The hub will be in here too. Phone Line Dead But Internet Still Works Or Drops Out Noisy Ly. Options. Browse Virgin Media Virgin Media Community. Being connected to the internet is one of the most important modern essentials in 20. The Virgin wall sockets just have one connector at the bottom. One of them was Telewest. Went outside and there appears to be nothing on the other side (maybe removed). Security matters. So, my downstairs living room has a virgin wall socket, which has been fine and dandy since we moved in. I need to arrange for an engineer. Just make sure you definately don't need it, or won't be needing it again. It has two outputs on the left of the wall box. #2. Damaged Virgin wall box: This is the box outside your home that houses the connection from the Virgin Media network to your home. Sometimes there is no VM wall box, just a trailing cable. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Home News Forum Articles Welcome back Join. The wall box may be branded with the logos of an old cable TV company (not VM). See where this Helpful. Last edited: 21 Jul 2010. The isolator cable came today with the pack, the cable with green label and the white rectangular socket was already there. Can you arrange an engineer to help me out on this step?. Feb 22, 2022. If digging / drilling / new external & internal cables are required the. If you look into the back of your Hub, you'll see a port. We have a TV and broadband but no landline required. I have the old virgin media wall socket. If it’s damaged, it could. 0 Kudos Reply. I am just upgrading to gig1 and I would really like a whole refresh of my old coaxial wall cables and especially the wall socket that has been in my house for almost 20 years. But what I can't figure out based on the research so. Well-informed 444 Views Message 4. I don’t it is fibre cable. Browse Virgin Media Virgin Media Community. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. Wire doesn’t fit in to Virgin Media Wall Socket in QuickStart, set up and connections yesterday; ordered new broadband, cable too short in QuickStart, set up and connections yesterday; Wrong wall socket in Networking and WiFi Thursday; Installing equipment on private property without permission in QuickStart, set up and connections. This is a little untidy for my likeing. . Reply. on 04-02-2023 11:17. Only Virgin Media kit can be plugged into their network so not surprising the Talktalk router has no means to plug into that. If you are a fibre customer you might not use a master socket, instead an Openreach Modem. 3 Kudos Reply. Every Day new 3D Models from all over the World. #4. My cable had a big red label on it saying ‘push it on, don’t screw it in’ but that label could have fallen off OP’s cable. The cable could be hidden within, or behind, furniture. Now have to wait until late next week for a technician to arrive!1 ACCEPTED SOLUTION. 1. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. I’ve just lived into my new house and received my Virgin box. I’ve received my QuickStart package to find I do not have a compatible wall socket. . Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. on 30-12-2022 13:33. #1 I am having my lounge plastered in 2 weeks and wanted to know if its possible to have a socket with wall plate installed on the wall to hide the cable from my. Once your kit is delivered though it will be activated shortly after and VM will start charging you for your package so it is in everyone's interests to get a tech out asap to connect you. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. All I am aware of terminate the fibre inside your house though. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. 04kg, it will easily fit under – or even alongside – any TV. Checked the forum the NTL box in my bedroom can be used for internet and I can connect to the internet now. 1920 "virgin media" 3D Models. I would get virgin to do it. If you don’t find it call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and SundayPerfectly safe to remove it. Call the pre-installation and delivery team on 0800 052 1734. . My options are . Thank you. Sometimes there is no wall box, just a trailing cable. Installation: Wall socket issue. screw the master socket back to the wall. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Any extension that you create after the main socket is your responsibility. That image is just the old landline cable, nothing to do with the Broadband . spent a couple of hours on the phone trying to get it resolved! Short story, I had internal phone sockets with old landline which got moved to a landline connected to a new superhub (against my wishes). Most Virgin Media customers will receive a Hub 3 router. I've lived in several houses with Virgin Media and seen several different combinations of inside / outside box. A non-split socket will have the sockets and screws in the middle. Installing and configuring your kitWe would like to show you a description here but the site won’t allow us. Location. Indeed, I just took further photos which may help illustrating. Plug the cables into the Hub. If you are only connecting one piece of equipment, you don't need the splitter (which is marked with an insertion loss of 3. That is a rooftop aerial outlet for Freeview TV. Trace the short stub of cable going through the wall and see if it goes outside to the plastic omnibox where the VM cable comes in from the street. I removed the cover from the Virgin socket and there is an isolator inside make and model: Tratec TRIS-1002AEN. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Follow these simple installation steps for your Virgin Media home phone set up. Without the landlord's written consent you must not order a service that results in Virgin Media digging the drive / paths / gardens and drilling through walls at the property. There is a long wire and plastic boxes. Hi, I’ve just got Virgin Media for the first time and did the silly thing of going through with QuickStart. Either call t he pre-installation and delivery team on 0800 052 1734, or wait a few days for a member of the forum team to pick this up. * These are the steps in which you need to learn in order for you. My dad bought the 1gbps package and arranged the delivery for - 5273209. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. The wall socket is - 5109379. See where this Helpful Answer was posted. My cable had a big red label on it saying ‘push it on, don’t screw it in’ but that label could have fallen off OP’s cable. This guide contains step-by-step instructions on how to: 2. Location. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. add to list Tags Virgin Media Box Wall Mount (Side) UK , , Download: free. Yes, you are correct you do need a Virgin coax connection with the mini box for live TV, you will need to give VM a call on 150 from a Virgin phone or 0345 454 1111 from any other phone. Hi, I recently moved from Talktalk using the BT socket to Virgin for Broadband and Phone. on 05-09-2023 20:36. Step 2: Identify if your faceplate is a 'split' type (NTE5) A 'split' type master socket, known as an NTE5, has a horizontal groove in the phone socket and the screws and socket are located in the lower half of the socket. That's definitely not a normal Cable TV outlet as they are surface mounted in a sloped box with the connections at the bottom pointing down (not out). But I have actually managed to get through to the technical team over chat. on 15-11-2022 18:53. But I have an issue on the NTL box in the living room (which I want to put it there in the first place), there are no isolator plugged out. Try tracing the cable from that box, the internal sockets are often in the most unexpected places. Tried ringing the number from my mobile - rings out, so the line is fine, it’s just the connection in the home. But I have no Virgin Media Wall socket in my - 5339557. Dave. Provides a range of audio and video signal connections. Our quick start kit has been delivered but when setting up there is no wall socket to plug the hun into. Tags VIRGIN Media wall socket internet , , , , Download: free Website: MyMiniFactory. Consider a wireless connection: If a wall socket installation is impossible, you may want to consider a wireless connection. Manage Your Account. in Networking and WiFi a month ago; Can't find wall socket in QuickStart, set up and connections 23-09-2023; Blueyonder email in Email 21-09-2023; Best location of WiFi Pods in Networking and WiFi 28-08-2023; No internet when setup in QuickStart, set up and connections 13-08-2023Measuring a compact 230x153x55mm and weighing 1. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. No inside box (current house) just an outside box with single cable into the house and a splitter for the modem / Tivo box 3. Push the red label end of the white cable, into the wall socket. I don't have a virgin media wall socket and this is stressing me out. The wall socket is - 5109379 - 2. The new ones are just screws, the old style Telewest ones are like star shaped head. on 17-12-2022 10:39. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. 68K; 345; 502; Alex_RM. You can’t fit the Virgin Media wall socket yourself, but after receiving your equipment, you can ask the Virgin Media technician to fit the wall socket for you. Tech Chatter. The house is a new build, there's no lead in the paint, no aquarium or anything like that. Upstairs, there's another socket, which I wish to use as I now have our home work setup in this room. No coax wall socket, how can I connect my router? Due to covid-19 I wasnt able to view my new flat and check what wall connection it had, so I signed up with virgin however the. Solved: Hi, I need to know if I’m able to get virgin media to move the virgin media wall socket to another room. Rob. Pop the power cable into a nearby plug socket, and turn it on. Please help. Plug the cables into the Hub. My VM Router is is my office adjacent to hall. 0 Kudos Reply. 0 Kudos. Old blue yonder. That said, availability is improving rapidly and Virgin Media now suggests that around 60% of homes in the country can access cable broadband deals. Shop spark plug sockets, 12-point sockets, square bit socket sets and more from top brands including Mastercraft and MAXIMUM. 0 Kudos Reply. Or if the other end of the white cable is in a more useful. wall socket. Step 1 to installing the wifi is to plug it into the virgin media wall socket im supposed to have but I do not have one. Connect the Hub’s power cable with the blue tab. We would like to show you a description here but the site won’t allow us. Please help. I assumed the kit plugged into the phone socket like my other broadband provider (Sky). I'm sorry to hear your wall socket is getting in the way. I have my original wall box still that has the CableTel logo. However, rather than the cabling then entering. Most Virgin Media customers will receive a Hub 3 router. No idea what that entails/ how long and how. If you're happy for us to get this booked. 168. No Virgin Media Wall Socket on 13-04-2022 14:08. It also protects the network from 240 volts being fed to it by faulty TVs in your home. A wall box may be branded with the logos of an old cable TV company (not VM). We would like to show you a description here but the site won’t allow us. With a smaller OD than standard sockets, these fit between tightly spaced fasteners. This is very easy to do and will only take a couple of minutes. We're moving in a few days with Virgin and they said we need to take the super hub 2 and Tivo box with us. Account - Mobile. If you really need to take them off, just use a screwdriver to unscrew the screws. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for. Plug into the Hub. Be aware it may complicate things though if you do come to order cable in the future. It's a 6" brown or grey square-ish box, usually on wall facing the road or pavement. I've tried all the things anyone will suggest about different phone, checking it's plugged in etc. Hi, I just moved to a new house and got my virgin media kit today. Quick tips on prepping for Virgin Media technician's visit. Installing Virgin Media broadband on the first time . Thanks. The top “capped” one is marked FM & has been disused since cable went digital. You can visit the website virginmedia. Options. 1. Nip off one RJ11 plug and pass the cable through the hole in the wall for connection to the NTE5 socket, the remaining RJ11 plugs directly into the Hub. Quickstart is the quickest and easiest way to setup our services. Manage Your Account. As mentioned by Tudor, we can move this for you at a one-time charge of £25, which gets applied to your next bill. Joining in Options. Virgin cables must only be provided by isolated sockets provided by Virgin Media. 0 Kudos. Being connected to the internet is one of the most important modern essentials in 2022,. 0 which means the speed will be rather limited (i. your old TV kit We will start with step-by-step instructions on uninstalling your old kit. It may just be a cable rather than an internal wall box. Tuning in. cable from wall. Some install their own poles too. correctly to the Virgin Media wall socket, please follow these instructions to get set up. Look outside for a brown or grey VM box on the wall and trace the cable to the inside. Either extend the disconnection date of your current provider, or put something else in place for the intervening time. old socket, needing a new wall socket damianbrozyna. In advance of your broadband service switching over, Virgin Media will send you a new Virgin Media Hub through the post. Browse Virgin Media Virgin Media. When your number transfers, your BT socket will go dead. Call the Pre-installation and delivery team on 0800 052 1734 and explain the situation. there is a knack to it but you will get it. I've also got an old NTL phone socket so. VM came and linked TEL1 in to your existing home phone wiring to re-enable the old sockets on the new line. Account - Cable. add to list Tags Virgin Media V3 Hub - 2U cabinet rack mount , ,. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. My Virgin Media Hub 3 just came in but realised need a socket wall installed. 10; 0; 0; alexkay003. You use the adapter provided by VM into the TEL1. Thin-Wall 6-Point Impact Sockets. ) on 27-01-2023 17:22. Making The Switch To Virgin Media A Geeky Broadband Story Coolsmartphone. Stay safe online. Teki Screwfix Select. In my case the BT socket is no longer used at all and my phone connects into the back of the Virgin Hub - no additional socket on the wall needed. I have already arranged for my broadband to me switched to the new property as vm said its already present in the house but have no wall socket except a very old telecoms. It's not uncommon to have the hub in one room and the TV in another, so there would be two sockets. Connect the new Hub. 11 April at 1:01PM in Broadband & internet access. If you need it moving to another location, Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. We’ve exactly the same problem: no virgin media wall socket, but only the very old TV socket. Hello VLNeedham. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112. 23/04/17 - 06:45 #6. --. I have had my telephone disconnected from my socket for quite a while as we were getting constant scam calls. See if you can get connected. QuickStart, set up and connections. Is installing a newer hub, an old hub, phone broadband & TV, we have you covered. -a power cable for the hub's adapter. 1st is unbranded on the outside with a likely looking socket inside but no joy on connecting. No Virgin Media wall socket in my apartment in QuickStart, set up and connections 7 hours ago;Aug 8, 2019. My Virgin Media Hub 3 just came in but realised need a socket wall installed. . Page 1 Installation guide Uninstall Install your TV 10 mins 30 mins. Happy to pay the money for it, if it could be arranged please. Forum Team 61 Views Message 2 of 2Solved No Virgin Media Wall Socket At Installation Community 4832746. How can I book a technician in QuickStart, set up and connections 10 hours ago; Need wall socket in QuickStart, set up and connections 22 hours ago; not consulted on terminal box location and cable path in QuickStart, set up and connections yesterdayRe: Red banded cable doesn't fit into the wall socket 3 weeks ago thats a very old socket by the looks of it - thats if it is from VM or one of the early providers - you could open it up and post another photo of whats inside - that may help but i would suggest the best course of action is give them a ring and book a tech - its freeI changed over to Sky several months ago now and am currently decorating my sitting room. 168. in Networking and WiFi 13-10-2023; Can't find wall socket in QuickStart, set up and connections 23-09-2023; Blueyonder email in Email 21-09-2023; Best location of WiFi Pods in Networking and WiFi 28-08-2023 What are the socket(s) that you are trying to remove - an extension socket or the VM master socket? If you are removing extension sockets, that should be easily achievable. House on renovation at the moment and electric rewire is done. The two sockets on the wall on the RHS are telephone sockets. Explain what needs to be done and book an engineer visit. Perfect for when you can’t all decide on what to watch. Past occupiers of your property may have removed the cable and sometimes they. We all know and love the internet and TV services that can enter our homes through entry points. I followed the cabling out of the house and to the brown box - and it has been cut!This video will show you how to install a Virgin Media extension cable. There should be a screw F socket on the bottom where the cable is now just pushed onto. In your Stream kit you’ll find everything you need to get the Stream box up and running. Here are some answers to help you get connected: Request a wall socket installation: As mentioned earlier, you can contact Virgin Media customer service and request an engineer install a wall socket. Tip Set up all of your kit within 12 hours to avoid any delay and get the services you haveI'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. 3 weeks ago. Or if the other end of the white cable is in a more useful. The little box on the right is what we call a 77a, basically splits the outside telephone cable into internal cable. Tudor.